Policies

Last Updated: 23 August 2024

1. Introduction

Welcome to [Company Name] ("we," "us," or "our"). These Terms and Conditions govern your use of our coaching and consulting services, including our website, materials, and any other services we offer (collectively referred to as "Services"). By engaging our Services, you agree to comply with and be bound by these Terms and Conditions.

2. Services

2.1 Coaching and Consulting

We provide professional coaching and consulting services designed to support personal and professional development. Our Services may include one-on-one coaching sessions, group workshops, online courses, and consulting projects tailored to your needs.

2.2 No Guarantees

While we strive to provide valuable guidance, we do not guarantee specific results from our Services. The outcomes depend on various factors, including your level of participation, commitment, and circumstances.

3. Payment Terms

3.1 Fees

Fees for our Services will be outlined in a separate agreement or provided on our website. All fees are payable in Australian dollars unless otherwise specified.

3.2 Payment Schedule

Payments are due according to the schedule specified in your agreement with us. We may require full or partial payment upfront, depending on the nature of the Services.

3.3 Late Payments

If you fail to make a payment by the due date, we reserve the right to suspend or terminate your access to the Services until the outstanding balance is paid.

4. Cancellations and Refunds

4.1 Cancellations by You

If you wish to cancel your engagement with our Services, you must provide written notice at least [X] days in advance. Cancellations made within this period may be eligible for a partial refund, subject to our discretion.

4.2 Cancellations by Us

We reserve the right to cancel or reschedule Services if necessary. In such cases, we will provide you with as much notice as possible and offer a refund or alternative dates for the Services.

4.3 Refund Policy

Refunds will be issued only in accordance with the terms outlined in your agreement with us. Fees for Services already rendered are non-refundable.

5. Your Responsibilities

5.1 Participation

Your active participation is essential for achieving the desired outcomes from our Services. You are responsible for attending scheduled sessions, completing any required work, and being fully engaged in the process.

5.2 Confidentiality

You agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of our Services. This includes not disclosing any information to third parties without our prior written consent.

6. Intellectual Property

6.1 Ownership

All content, materials, and intellectual property provided through our Services are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the materials for your personal or professional development.

6.2 Restrictions

You may not copy, reproduce, distribute, or create derivative works from our materials without our express written permission.

7. Limitation of Liability

7.1 No Liability for Losses

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services. This includes, but is not limited to, loss of income, business opportunities, or personal injury.

7.2 Limitation on Liability

To the extent permitted by law, our total liability for any claim arising out of or in connection with our Services is limited to the amount you paid for the Services.

8. Termination

8.1 Termination by Us

We may terminate your access to our Services if you breach any of these Terms and Conditions or engage in conduct that we deem harmful to our business or other clients.

8.2 Termination by You

You may terminate your engagement with our Services at any time by providing written notice. Termination does not absolve you of any outstanding payment obligations.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that state.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website or otherwise notifying you. Your continued use of our Services constitutes your acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at vip@evejohn.com.au

Last Updated: 23 August 2024

1. Introduction

[Company Name] ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of information:

- Personal Information: Includes your name, email address, phone number, and any other information you provide to us.

- Business Information: Details about your company, including your business name, address, and industry.

- Technical Information: Such as your IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.

- Usage Information: Information about how you use our website, products, and services, including the pages you visit and the links you click.

3. How We Collect Information**

We collect personal information in various ways, including:

- **Directly from You:** When you fill out forms, contact us, or otherwise interact with us.

- **Automatically:** Through cookies and similar technologies when you visit our website. Cookies help us understand how you interact with our content and improve your experience.

- From Third Parties: Such as our partners, affiliates, or service providers, including meta-advertising platforms like Facebook and Instagram

4. Use of Your Information

We may use your information for the following purposes:

- Providing Services: To deliver the consulting services you have requested.

- Communication: To communicate with you about your account, services, or any inquiries you may have.

- Marketing: To provide you with information about our services, special offers, or other information we think may interest you. This may include targeted advertising through meta-advertising platforms.

- Improving Our Services: To analyze and improve our website, products, and services.

- Compliance: To comply with legal obligations and enforce our terms and conditions.

5. Meta Advertising and Data Capture**

We use meta-advertising services such as Facebook Ads and Instagram Ads to display targeted advertising to you based on your online behavior. These platforms may capture data such as your interactions with our ads, your device type, and your browsing history. We use this data to refine our marketing strategies and deliver more relevant content.

You can control how these platforms use your information by adjusting your privacy settings on each platform. We encourage you to review the privacy policies of these third-party platforms fo more information on how they manage your data.

6. Disclosure of Your Information

We may disclose your personal information to:

- Service Providers: Who assist us in providing services, including IT service providers, marketing agencies, and meta-advertising platforms.

- Legal Authorities: If required by law or to protect our rights.

- Business Partners: In the event of a merger, acquisition, or other corporate restructuring.

7. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out-of-date. To make a request, please contact us at [Contact Information].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: vip@evejohn.com.au